TERMS & CONDITIONS:
1) Within 14 calendar days from date of purchase.
2) With the original LEGO® Store purchase receipt, all parts remain intact with complete packaging and unopened.
3) If the product is opened, and there are missing pieces of a damaged situation.
Customers can contact LEGO® customer service hotline at +852 800960153.
4) Any product can exchange with the same price or higher value once only.
5) Product purchased with gift receipt is exchangeable if the item is unopened and in good condition.
6) The refund will be based on the original method of payment.
7) Gift certificates, Gift cards, and all promotional coupons are not refundable or exchangeable for cash.
8) “Pick-A-Brick” items, “Build-A-Mini” items, blind pack items, consumables, merchandise with promotional gifts, seasonal products, and discounted。
items are non-refundable and non-exchangeable.
9) Delivery fees and plastic shopping bags charges are non-refundable.
10) For online purchases, all exchanges or refunds must be handled at the LEGO® store.
11) In case of any dispute, LEGO® Store reserves the right of final decision.
